At Kalpavriksha Pariharam, we are deeply committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us in compliance with applicable privacy laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000 of India.

1. Information We Collect

To provide our spiritual services, including astrological consultations, pooja services, Maha Yaagas, and the sale of gemstones and Rudrakshas, we collect and process specific personal information from you. This includes, but is not limited to:

1. Name
2. Date of Birth (DoB)
3. Time of Birth
4. Birth Place
5. Janma Nakshatra
6. Rashi
7. Gothra

This information is essential for delivering accurate and personalized spiritual guidance and services. We collect this data with your explicit consent, ensuring that it is used solely for the intended purpose.

2. How We Use Your Information

The personal information you provide is used strictly for the following purposes:

• Astrological Consultations: To generate personalized astrological charts, predictions, and consultations based on Vedic astrology.
• Pooja Services: To perform pooja and rituals accurately according to your birth details and spiritual requirements.
• Maha Yaagas: To ensure that the rituals are conducted following Vedic traditions that correspond to your spiritual profile.
• Product Purchases: To match the spiritual attributes of gemstones and Rudrakshas with your astrological needs.

We are committed to using your personal information solely for the purposes mentioned above and ensuring that it is not misused or shared with unauthorized parties.

3. Data Security

Kalpavriksha Pariharam implements stringent security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We follow industry best practices and comply with the Information Technology Act, 2000, and other applicable laws to ensure that your data is stored securely.

Our security practices include:

• Encryption: Sensitive data, such as birth details, is encrypted both in transit and at rest.
• Access Control: Access to your personal information is restricted to authorized personnel who require it for service delivery.
• Regular Audits: We conduct regular security audits to ensure that our systems and processes remain compliant with relevant data protection regulations.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, it is securely deleted or anonymized to ensure your privacy is maintained.

5. Sharing Your Information

Kalpavriksha Pariharam does not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in delivering our services, such as IT support or payment processing. These service providers are bound by strict confidentiality agreements and are required to use your information solely for the purposes we specify.

6. Your Rights

Under applicable privacy laws, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccuracies in your personal information.
• Deletion: Request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected.
• Objection: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact our customer support team at support@kalpavrikshapariharam.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.

We are committed to addressing your concerns promptly and ensuring that your experience with Kalpavriksha Pariharam is secure and satisfying.